Changes for page Infrastructure, Services & Tools
Last modified by Veronika Kocher on Friday, 04 Sep 2026 14:45
From version 6.2
edited by Veronika Kocher
on Friday, 04 Sep 2026 14:23
on Friday, 04 Sep 2026 14:23
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To version 5.8
edited by Veronika Kocher
on Thursday, 03 Sep 2026 9:18
on Thursday, 03 Sep 2026 9:18
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11px;border:1px solid #e9e4dc;border-left:3px solid #38b76a;border-radius:6px;background:#fffdf9;color:#252321;text-decoration:none;font-weight:600;line-height:1.35} 41 -.ist-navlink:hover,.ist-navlink:focus{background:#f6fbf7;text-decoration:none} 42 -.ist-resource-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px} 43 -.ist-resource{padding:15px 16px;background:#fcfbf8;border:1px solid #e3ded6;border-radius:9px} 44 -.ist-resource strong{display:block;color:#4c4130;margin-bottom:4px} 45 -.ist-badge{display:inline-block;margin:5px 0 7px;padding:4px 8px;border-radius:14px;background:#fff4ee;border:1px solid #efd9cc;color:#8a4d36;font-size:11px;font-weight:700;letter-spacing:.055em;line-height:1.2} 46 -.ist h1,.ist h2,.ist h3,.ist h4,.ist h5,.ist h6,.ist h1 a,.ist h2 a,.ist h3 a,.ist h4 a,.ist h5 a,.ist h6 a{text-align:left!important;text-align-last:left!important;text-justify:auto!important;word-spacing:normal!important} 47 -@media(max-width:850px){.ist-grid-2,.ist-resource-grid{grid-template-columns:1fr}} 48 -@media(max-width:680px){.ist-hero{height:105px}.ist-sec h3{font-size:20px}} 49 -</style> 3 +== Overview == 50 50 51 - <divclass="ist">5 +Add a concise explanation of this topic and why it matters for Art & Research projects. 52 52 53 -<section class="ist-card" style="margin-bottom:18px;overflow:hidden;border-left:6px solid #38b76a;"> 54 - <div class="ist-hero"> 55 - <img src="https://xwiki.uni-ak.ac.at/bin/download/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/WebHome/enable.png" alt="Infrastructure, services and tools for artistic and research projects" /> 56 - </div> 57 - <div style="padding:18px 21px 20px;"> 58 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:5px;">PREPARE · SET UP INFRASTRUCTURE</div> 59 - <h2 style="font-size:27px;line-height:1.2;margin:0 0 8px;color:#2c2926;">Choose infrastructure, services and tools according to the project's actual needs — and make dependencies visible early</h2> 60 - <p style="margin:0;color:#5e5953;line-height:1.6;max-width:1160px;"> 61 - Digital systems, rooms, equipment, labs and specialist services can be essential project dependencies. 62 - First check which institutional solutions already exist, what your project genuinely requires, 63 - and how access, support, costs, data protection, export and handover will be organised. 64 - </p> 65 - </div> 66 -</section> 7 +== What you need to know == 67 67 68 -<div class="ist-info" style="margin-bottom:14px;"> 69 - <strong>Start from the task — not the tool.</strong> 70 - Describe what the project needs to do first: store, collaborate, produce, document, 71 - analyse, present, publish or hand over for the long term. Only then choose a specific system. 72 -</div> 9 +* Key concepts 10 +* Relevant requirements 11 +* Important distinctions 73 73 74 -<div class="ist-infra" style="margin-bottom:27px;"> 75 - <strong>Institutional solutions matter especially when responsibility must extend beyond individual people.</strong> 76 - This is particularly relevant for shared accounts, access rights, support, data protection, technical handover 77 - and whether project materials will still be accessible after project closure. 78 -</div> 13 +== What you need to do == 79 79 80 -<section class="ist-sec"> 81 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">STEP 1 · DESCRIBE THE NEED</div> 82 - <h3>Define the requirements that infrastructure or a tool must meet</h3> 83 - <p>A clear needs description makes it easier to assess existing institutional offers and avoid unsuitable one-off solutions.</p> 84 - <div class="ist-grid"> 85 - <div class="ist-check"><strong>Function:</strong> What needs support — storage, collaboration, production, analysis, documentation, presentation or publication?</div> 86 - <div class="ist-check"><strong>Users:</strong> Who will use it — an individual, internal team, external partners, participants or the public?</div> 87 - <div class="ist-check"><strong>Access:</strong> Which roles need to read, edit, administer or only view?</div> 88 - <div class="ist-check"><strong>Data / materials:</strong> Which formats, volumes, devices or physical resources are involved?</div> 89 - <div class="ist-check"><strong>Protection needs:</strong> Are there personal, confidential, licence-restricted or otherwise sensitive materials?</div> 90 - <div class="ist-check"><strong>Support:</strong> How critical is specialist or technical support for ongoing operation?</div> 91 - <div class="ist-check"><strong>Export / handover:</strong> Will data, files, settings or results need to leave the system later?</div> 92 - <div class="ist-check"><strong>Costs / duration:</strong> Are there recurring fees, consumables, licences or project-specific acquisition costs?</div> 93 - <div class="ist-check"><strong>Availability:</strong> How long must the infrastructure remain usable and what happens after project closure?</div> 94 - <div class="ist-check"><strong>Dependencies:</strong> Which other systems, accounts, rooms, devices or services must work with it?</div> 95 - </div> 96 -</section> 15 +1. Identify what applies to your project. 16 +2. Document the relevant decisions. 17 +3. Use appropriate institutional services and support where needed. 97 97 98 -<section class="ist-sec"> 99 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">KEY DISTINCTIONS</div> 100 - <h3>These questions should not disappear into a single tool decision</h3> 101 - <div class="ist-grid"> 102 - <div class="ist-infra"><strong>Tool ≠ service.</strong><br>A technical product may exist without institutional support, advice or responsibility being defined.</div> 103 - <div class="ist-infra"><strong>Available ≠ suitable.</strong><br>A system being technically usable does not automatically make it appropriate for protection needs, collaboration or handover.</div> 104 - <div class="ist-infra"><strong>Personal account ≠ project infrastructure.</strong><br>If a project depends on individual private or personal accounts, handover and long-term responsibility can become difficult.</div> 105 - <div class="ist-infra"><strong>Storage space ≠ complete working environment.</strong><br>Collaboration may additionally require roles, versioning, approvals, documentation, backup or export options.</div> 106 - <div class="ist-infra"><strong>Purchase ≠ operational readiness.</strong><br>For equipment or software, installation, maintenance, support, space, safety, training and follow-up costs can matter as much as the purchase price.</div> 107 - <div class="ist-infra"><strong>Project end ≠ end of all dependencies.</strong><br>Accounts, licences, data, equipment and access often need to be handed over, closed, exported or continued deliberately.</div> 108 - </div> 109 -</section> 19 +== Key questions == 110 110 111 -<section class="ist-sec"> 112 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">STEP 2 · CHECK INSTITUTIONAL OPTIONS</div> 113 - <h3>Review existing systems, services and specialist units first</h3> 114 - <div class="ist-grid"> 115 - <div class="ist-step"><div class="n">01</div><h4>Assign the need to a category</h4><p>Classify the requirement as digital infrastructure, room/building service, equipment/lab or another specialist service.</p></div> 116 - <div class="ist-step"><div class="n">02</div><h4>Look for existing options</h4><p>Check whether the University already provides an intended system, service or responsible specialist unit.</p></div> 117 - <div class="ist-step"><div class="n">03</div><h4>Clarify specialist responsibility</h4><p>Identify who actually owns use, support, approval, maintenance or technical responsibility.</p></div> 118 - <div class="ist-step"><div class="n">04</div><h4>Check the access route</h4><p>Clarify whether accounts, reservations, approvals, training or internal lead times are required.</p></div> 119 - <div class="ist-step"><div class="n">05</div><h4>Check protection requirements</h4><p>Include data protection, access, confidentiality and other project-specific restrictions.</p></div> 120 - <div class="ist-step"><div class="n">06</div><h4>Check costs & resources</h4><p>Include licence, operating, consumable, installation or follow-up costs in the project budget.</p></div> 121 - <div class="ist-step"><div class="n">07</div><h4>Clarify export and handover</h4><p>Check how files, data, settings, equipment or access can be transferred or closed when the project ends.</p></div> 122 - <div class="ist-step"><div class="n">08</div><h4>Document the decision</h4><p>Record which solution was chosen, who is responsible and which dependencies remain unresolved.</p></div> 123 - </div> 124 -</section> 21 +* What needs to be decided? 22 +* Who is responsible? 23 +* What needs to be documented? 24 +* Are there legal, ethical or technical constraints? 25 +* What needs to happen before the next project phase? 125 125 126 -<section class="ist-sec"> 127 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">STEP 3 · COMPARE OPTIONS</div> 128 - <h3>Compare requirements and constraints systematically</h3> 129 - <p>A simple comparison helps prevent choosing a tool only because it is familiar or immediately available.</p> 130 - <div class="ist-table-wrap"> 131 - <table class="ist-table"> 132 - <thead><tr><th>Criterion</th><th>What to check</th><th>Why it matters</th></tr></thead> 133 - <tbody> 134 - <tr><td><strong>Functional fit</strong></td><td>Does the solution support the tasks and workflows the project actually needs?</td><td>Prevents tool selection without a clear project purpose.</td></tr> 135 - <tr><td><strong>Institutional responsibility</strong></td><td>Is there a responsible unit, support route or defined operational owner?</td><td>Makes use and escalation routes traceable.</td></tr> 136 - <tr><td><strong>Access & roles</strong></td><td>Can required roles and permissions be represented appropriately?</td><td>Supports collaboration and protection needs.</td></tr> 137 - <tr><td><strong>Data protection / confidentiality</strong></td><td>Is the intended use compatible with project requirements?</td><td>Prevents unsuitable storage or processing of sensitive material.</td></tr> 138 - <tr><td><strong>Exportability</strong></td><td>Can files, data, metadata or settings be exported in a usable form?</td><td>Reduces dependence on a single system.</td></tr> 139 - <tr><td><strong>Interoperability</strong></td><td>Does the solution work with other required tools, formats or devices?</td><td>Prevents isolated technical silos.</td></tr> 140 - <tr><td><strong>Support & maintenance</strong></td><td>Who helps with incidents, updates, operation or use?</td><td>Makes real operational readiness visible.</td></tr> 141 - <tr><td><strong>Costs</strong></td><td>Which purchase, licence, operating, consumable or follow-up costs arise?</td><td>Connects infrastructure to realistic project planning.</td></tr> 142 - <tr><td><strong>Duration</strong></td><td>Will the solution remain available throughout the project and handover period?</td><td>Prevents dependence on short-lived individual access.</td></tr> 143 - <tr><td><strong>Project closure</strong></td><td>How will accounts, equipment, data, licences and access be handled at the end?</td><td>Makes handover and closure manageable.</td></tr> 144 - </tbody> 145 - </table> 146 - </div> 147 -</section> 27 +== Services & Tools == 148 148 149 -<section class="ist-sec"> 150 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">COMMON SCENARIOS</div> 151 - <h3>Infrastructure needs look very different depending on the project</h3> 152 - <div class="ist-grid"> 153 - <div class="ist-scenario"><h4>Shared digital working environment</h4><p>Consider accounts, roles, storage, collaboration, backup, export and handover together rather than as separate decisions.</p></div> 154 - <div class="ist-scenario"><h4>Large media or research data</h4><p>Consider storage, transfer, backup, access rights, processing and any need for specialised infrastructure.</p></div> 155 - <div class="ist-scenario"><h4>Equipment, workshops or labs</h4><p>Clarify availability, access rules, training, safety, consumables, maintenance and technical support.</p></div> 156 - <div class="ist-scenario"><h4>Rooms & building services</h4><p>Check capacity, accessibility, technical connections, setup time, safety and the relevant facility processes early.</p></div> 157 - <div class="ist-scenario"><h4>Specialist software or platform</h4><p>Check licence, duration, accounts, export, technical dependencies and what happens to data or projects after closure.</p></div> 158 - <div class="ist-scenario"><h4>Funded collaborative project</h4><p>Partners may bring different systems and responsibilities. Clarify shared working routes, handovers and institutional ownership early.</p></div> 159 - </div> 160 -</section> 29 +Add links to relevant institutional services, infrastructure and tools. 161 161 162 -<section class="ist-sec"> 163 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">STEP 4 · DOCUMENT THE INFRASTRUCTURE PLAN</div> 164 - <h3>Keep the key systems, responsibilities and dependencies in one place</h3> 165 - <p>The infrastructure plan can be part of project planning or the Data Management Plan. What matters is that technical dependencies are not only implicit knowledge.</p> 166 - <div class="ist-grid"> 167 - <div class="ist-check"><strong>System / service:</strong> Which infrastructure or tool is being used?</div> 168 - <div class="ist-check"><strong>Purpose:</strong> Which concrete project function does it support?</div> 169 - <div class="ist-check"><strong>Responsible unit:</strong> Who is responsible institutionally or within the project?</div> 170 - <div class="ist-check"><strong>Access route:</strong> How do team members obtain accounts, permissions, reservations or approvals?</div> 171 - <div class="ist-check"><strong>Costs:</strong> Which one-off or recurring costs need to be planned?</div> 172 - <div class="ist-check"><strong>Dependencies:</strong> Which equipment, rooms, software, accounts or data formats are additionally required?</div> 173 - <div class="ist-check"><strong>Protection requirements:</strong> Which data-protection, confidentiality or security questions apply?</div> 174 - <div class="ist-check"><strong>Export / handover:</strong> How will data, files, equipment or access be handled when the project closes?</div> 175 - </div> 176 -</section> 31 +== Info Sheets & Checklists == 177 177 178 -<section class="ist-sec"> 179 - <div class="ist-eye" style="color:#8a4d36;margin-bottom:4px;">STOP & CHECK</div> 180 - <h3>Common warning signs in infrastructure and tool decisions</h3> 181 - <div class="ist-grid"> 182 - <div class="ist-warn"><strong>The tool was chosen before the need was clear.</strong><br>The project adapts unnecessarily to a product instead of the solution supporting the task.</div> 183 - <div class="ist-warn"><strong>Core project work depends on a private or personal account.</strong><br>Access, handover and institutional responsibility are at risk.</div> 184 - <div class="ist-warn"><strong>No one knows the responsible specialist unit.</strong><br>There is no clear escalation route for incidents, approvals, maintenance or project closure.</div> 185 - <div class="ist-warn"><strong>Export or data portability was never checked.</strong><br>Important project materials may become trapped in a system at the end.</div> 186 - <div class="ist-warn"><strong>Only the purchase price was planned.</strong><br>Licence, operation, maintenance, consumables, space, safety, training or support are missing from the project plan.</div> 187 - <div class="ist-warn"><strong>Technical dependencies are undocumented.</strong><br>After staff changes or project closure, it is unclear which systems are needed to understand or continue the work.</div> 188 - </div> 189 -</section> 33 +Add links to related Info Sheets, checklists and templates. 190 190 191 -<section class="ist-sec"> 192 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">SERVICES & SUPPORT</div> 193 - <h3>Which specialist service is responsible depends on the infrastructure type</h3> 194 - <div class="ist-service-grid"> 195 - <div class="ist-service"> 196 - <strong>IT & Digitalisation / ZID</strong> 197 - <span>Primary specialist responsibility for digital systems, accounts, digital working environments and technical infrastructure.</span> 198 - </div> 199 - <div class="ist-service"> 200 - <strong>Facility Management</strong> 201 - <span>Primary responsibility for rooms and building services and the corresponding internal processes.</span> 202 - </div> 203 - <div class="ist-service"> 204 - <strong>Relevant specialist unit</strong> 205 - <span>For equipment, labs, workshops or other specialist infrastructure, responsibility remains with the designated unit.</span> 206 - </div> 207 - <div class="ist-service"> 208 - <strong>Support Kunst und Forschung (SKF)</strong> 209 - <span>Coordinates infrastructure needs and internal routes for research projects, especially funded projects; specialist responsibility remains with the responsible unit.</span> 210 - </div> 211 - </div> 212 -</section> 35 +== Tutorials == 213 213 214 -<section class="ist-sec"> 215 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">RELATED TOPICS</div> 216 - <h3>Infrastructure decisions are closely connected to these project topics</h3> 217 - <div class="ist-linkgrid"> 218 - <a class="ist-navlink" href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/Enable/Project%20Planning%20%26%20Organisation/">Project Planning & Organisation</a> 219 - <a class="ist-navlink" href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/Enable/Storage%2C%20Backup%20%26%20Security/">Storage, Backup & Security</a> 220 - <a class="ist-navlink" href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/Enable/Collaboration%20Setup/">Collaboration Setup</a> 221 - <a class="ist-navlink" href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/Enable/Data%20Protection%20%26%20Ethics/">Data Protection & Ethics</a> 222 - <a class="ist-navlink" href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/Work%20%26%20Manage/Store%2C%20Back%20Up%20%26%20Control%20Access/">Store, Back Up & Control Access</a> 223 - <a class="ist-navlink" href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/Publish%20%26%20Share/Choose%20a%20Repository%20or%20Publication%20Platform/">Choose a Repository or Publication Platform</a> 224 - </div> 225 -</section> 226 226 227 -<!-- ARSN_TRAINING_WORKSHOPS_INCLUDE_V1_START --> 228 -{{include reference="Service Navigator.Art & Research Services Navigator.Code.TrainingWorkshopsBlock" author="target" /}} 229 -<!-- ARSN_TRAINING_WORKSHOPS_INCLUDE_V1_END --> 38 +{{html}}<span data-arsn-coming-soon="true" style="display:inline-block;margin:6px 0 8px 0;padding:4px 9px;border-radius:14px;background:#fff4ee;border:1px solid #efd9cc;color:#8a4d36;font-size:11px;font-weight:700;letter-spacing:.065em;line-height:1.2;">COMING SOON</span>{{/html}} 39 +Add links to step-by-step tutorials for this topic. 230 230 231 -<section class="ist-sec"> 232 - <div class="ist-eye" style="color:#3f6d4b;margin-bottom:4px;">PRACTICAL RESOURCES</div> 233 - <h3>Info sheets, tutorials and templates</h3> 234 - <div class="ist-resource-grid"> 235 - <div class="ist-resource"><strong>Info Sheets</strong><span class="ist-badge">COMING SOON</span><div style="color:#625d56;line-height:1.45;">Short guidance on selecting institutional systems, services, rooms, equipment and tools.</div></div> 236 - <div class="ist-resource"><strong>Tutorials</strong><span class="ist-badge">COMING SOON</span><div style="color:#625d56;line-height:1.45;">Step-by-step workflows for needs analysis, option comparison and handover planning.</div></div> 237 - <div class="ist-resource"><strong>Checklists & Templates</strong><span class="ist-badge">COMING SOON</span><div style="color:#625d56;line-height:1.45;">Template for an infrastructure plan, tool comparison and technical project handover.</div></div> 238 - </div> 239 -</section> 41 +== Related Topics == 240 240 241 -<div class="ist-info" style="margin-bottom:14px;"> 242 - <strong>Need help finding the right internal route?</strong> 243 - Start with the specialist service responsible for the relevant infrastructure type. 244 - In funded or project-based research involving several units, SKF can coordinate the project route and infrastructure dependencies. 245 -</div> 43 +Add links to related pages in Enable, Work & Manage, and Publish & Share. 246 246 247 -<details style="margin-top:24px;padding-top:10px;border-top:1px solid #e3ded6;"> 248 - <summary style="cursor:pointer;color:#6a655e;font-size:13px;">Search terms & related topics</summary> 249 - <div style="margin-top:9px;color:#5c5650;font-size:12px;line-height:1.7;"> 250 - infrastructure · services · tools · digital systems · IT · ZID · Facility Management · rooms · building services · equipment · labs · workshops · software · platform · accounts · access rights · collaboration · storage · backup · support · maintenance · licence · export · interoperability · data protection · project handover · research infrastructure · project infrastructure 251 - </div> 252 -</details> 45 +== Who is responsible? == 253 253 47 +{{html}}<!-- ARSN_TOPIC_ROUTING_V1 -->{{/html}} 48 +{{info title="Service routing"}} 49 +**Primary specialist service(s):** IT & Digitalisation/ZID for digital systems; Facility Management for rooms/building services; the named specialist infrastructure owner for equipment, labs or other facilities. 50 + 51 +**Role of Support Kunst und Forschung (SKF):** Coordinates research-project infrastructure needs and internal routing, especially for funded projects; specialist ownership stays with the responsible unit. 52 +{{/info}} 53 + 54 +If you are unsure which route applies, start with the service named above. For funded or project-based research where several units are involved, SKF can coordinate the project route. 55 + 56 +{{html}} 57 +<!-- ARSN_SEARCH_TERMS_START --> 58 +<details class="arsn-search-terms" style="margin-top:28px;padding-top:10px;border-top:1px solid #eee;"> 59 +<summary style="cursor:pointer;color:#666;font-size:13px;">Search terms & related topics</summary> 60 +<div style="margin-top:9px;color:#555;font-size:13px;"> 61 +<p style="margin:0 0 8px 0;"> 62 +This topic can also be found through related terms, synonyms and common search queries. 63 +Select a term to search the Art & Research Services Navigator. 64 +</p> 65 +<p style="margin:0;"><a href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/?q=art%20and%20research#arsn-search-input" class="arsn-search-term" data-search-term="art and research" style="display:inline-block;margin:3px 5px 3px 0;padding:3px 8px;border:1px solid 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