Service Navigator

Version 22.14 by Veronika Kocher on Thursday, 03 Sep 2026 9:34

Artistic and administrative services at the University support many different needs — from research projects and teaching to employment, IT, rooms, procurement, legal questions, international mobility and library services.

The Service Navigator is organised around what you need to do, not around the university's organisational chart.

Find a service

Search by task, topic or question — for example room, invoice, disability, DOI, event, employment, data protection or library.

Find services by what you need to do

PEOPLE & WORK

People, Equality, Health & Work

Employment, equality, diversity, disability, accessibility and health.

I need to…
  • ask about employment, working conditions or labour law
  • get support concerning discrimination, equality or diversity
  • address disability, accessibility or health at work
HR · staff development · equal treatment · diversity · disability · accessibility · health · labour law
Explore People & Work
IT & DIGITAL

IT & Digital Services

Accounts, systems, software, digital infrastructure and IT support.

I need to…
  • access an account, system or digital service
  • solve an IT problem
  • plan or coordinate a digital or IT project
Accounts · IT support · software · digital tools · infrastructure · IT project coordination
Explore IT & Digital Services
CAMPUS

Rooms, Buildings & Campus

Rooms, buildings, facilities, campus use and operational support.

I need to…
  • book or use a room
  • report a building, equipment or safety issue
  • find information about campus facilities or house rules
Facility management · estates · room coordination · building services · safety · house rules · campus operations
Explore Rooms & Campus
ART & RESEARCH

Art & Research Services

Cross-unit guidance for planning, managing, publishing, sharing and preserving artistic and research projects.

Central project & funding hub: Support Kunst und Forschung · specialist responsibilities remain with the relevant service units.
I need to…
  • develop or plan an artistic or research project
  • manage research data, documentation or collaboration
  • publish, cite, share or preserve outputs
Research projects · research data management · rights & ethics · repositories · publication · preservation
STUDY & TEACHING

Study, Teaching & Curriculum

Support for studying, teaching, curricula and the learning environment.

I need to…
  • clarify a study-related question
  • develop or change teaching or curricula
  • find support for final projects or accessibility in study
Student affairs · teaching quality · curriculum development · final projects · student workspace
Explore Study & Teaching
FIND · SEARCH · DISCOVER

Research & Discovery Resources

Find literature, databases, archives, collections, repositories and specialist research resources across the University.

I need to…
  • find literature, media, databases or digital resources
  • research archival, artistic or institutional collections
  • discover repositories, specialist archives and research databases
University Library & supA · licensed databases · University Archive & Art Collection · online collection databases · Oskar Kokoschka Centre · Viktor J. Papanek Foundation · Venedig Biennale Archiv Austria · Weibel Institute & Peter Weibel Archive · Ursula Blickle Video Archive · Angewandte Repository
Explore Research & Discovery
PURCHASE & MOVE

Purchasing, Finance & Logistics

Buy, pay, budget, send, transport and move things.

I need to…
  • purchase materials or services
  • clarify an invoice, budget or financial process
  • send, transport or move items
Procurement · controlling · accounting · resource planning · mail & logistics · transport · relocations
Explore Finance & Logistics
RIGHTS & RULES

Legal, Data Protection & Governance

Legal questions, privacy, information rights and institutional rules.

I need to…
  • clarify a legal or contractual question
  • deal with personal data or privacy
  • understand an institutional rule or information-access requirement
Legal affairs · data protection · freedom of information · governance · institutional rules
Explore Legal & Governance
COMMUNICATE & ORGANISE

Communication, Media & Events

Communicate, publish, print, promote and organise events.

I need to…
  • communicate or publicise something
  • produce a publication, flyer or printed material
  • organise or support an event
Press & communications · publications · print materials · event management · Open House · festival
Explore Communication & Events
GO INTERNATIONAL

International Office

International mobility, exchange and international support.

I need to…
  • plan an international stay or exchange
  • ask about mobility opportunities
  • find support for an international context
Mobility · exchange · international cooperation · international support
Explore International Office
[data-sn-equal-height-managed],
[data-sn-first-section-aligned]{
  box-sizing:border-box;
}
(function(){
  "use strict";

  var MOBILE_MAX=767;
  var ROW_TOLERANCE=6;
  var MIN_W=150;
  var MIN_H=36;
  var MAX_PARENT_CHILDREN=16;
  var SEARCH_DEPTH=5;

  var root=
    document.getElementById("xwikicontent")||
    document.querySelector(".xwiki-rendering-content")||
    document.querySelector("main")||
    document.body;

  if(!root)return;

  var heightManaged=new Set();
  var sectionManaged=new Set();
  var originalMinHeight=new WeakMap();
  var originalMarginTop=new WeakMap();
  var raf=0;

  function num(v){
    var n=parseFloat(v);
    return Number.isFinite(n)?n:0;
  }

  function visible(el,minW,minH){
    if(!el||el.nodeType!==1)return false;

    var s=getComputedStyle(el);

    if(
      s.display==="none"||
      s.visibility==="hidden"||
      Number(s.opacity)===0
    ){
      return false;
    }

    var r=el.getBoundingClientRect();

    return (
      r.width>=(minW||1)&&
      r.height>=(minH||1)
    );
  }

  function excluded(el){
    return (
      !el.matches||
      el.matches(
        "button,input,select,textarea,option,label,img,svg,canvas,table,thead,tbody,tfoot,tr,td,th,summary,script,style,noscript,template,.btn,.chip,[role=button]"
      )
    );
  }

  function namedLikeBox(el){
    var c=
      typeof el.className==="string"
        ? el.className
        : "";

    return /(^|[s_-])(box|card|tile|panel|role|check|service|source|call|area|detail|resource|topic|warn|info)([s_-]|$)/i.test(c);
  }

  function boxLike(el){
    if(!visible(el,MIN_W,MIN_H)||excluded(el))return false;

    var s=getComputedStyle(el);
    var r=el.getBoundingClientRect();

    var border=
      num(s.borderTopWidth)+
      num(s.borderRightWidth)+
      num(s.borderBottomWidth)+
      num(s.borderLeftWidth);

    var radius=Math.max(
      num(s.borderTopLeftRadius),
      num(s.borderTopRightRadius),
      num(s.borderBottomLeftRadius),
      num(s.borderBottomRightRadius)
    );

    var bg=
      s.backgroundColor&&
      s.backgroundColor!=="rgba(0, 0, 0, 0)"&&
      s.backgroundColor!=="transparent";

    var shadow=
      s.boxShadow&&
      s.boxShadow!=="none";

    return (
      namedLikeBox(el)||
      border>=1||
      (bg&&radius>=3)||
      (shadow&&r.width>=180)
    );
  }

  function saveOriginal(el,map,property){
    if(map.has(el))return;

    map.set(el,{
      value:el.style.getPropertyValue(property),
      priority:el.style.getPropertyPriority(property)
    });
  }

  function restoreOriginal(el,map,property){
    var original=map.get(el);

    if(original&&original.value){
      el.style.setProperty(
        property,
        original.value,
        original.priority||""
      );
    }else{
      el.style.removeProperty(property);
    }
  }

  function reset(){
    heightManaged.forEach(function(el){
      restoreOriginal(
        el,
        originalMinHeight,
        "min-height"
      );

      el.removeAttribute(
        "data-sn-equal-height-managed"
      );
    });

    sectionManaged.forEach(function(el){
      restoreOriginal(
        el,
        originalMarginTop,
        "margin-top"
      );

      el.removeAttribute(
        "data-sn-first-section-aligned"
      );
    });

    heightManaged.clear();
    sectionManaged.clear();
  }

  function pickTarget(child){
    if(!visible(child,MIN_W,MIN_H))return null;

    if(boxLike(child)){
      return child;
    }

    var cr=child.getBoundingClientRect();
    var q=[];

    Array.from(child.children||[]).forEach(function(el){
      q.push({el:el,depth:1});
    });

    var best=null;
    var bestScore=-Infinity;

    while(q.length){
      var item=q.shift();
      var el=item.el;

      if(!visible(el,MIN_W,MIN_H))continue;

      var r=el.getBoundingClientRect();

      if(
        r.width>=cr.width*.68&&
        boxLike(el)
      ){
        var widthFit=
          1-Math.min(
            1,
            Math.abs(cr.width-r.width)/
            Math.max(1,cr.width)
          );

        var topFit=
          1-Math.min(
            1,
            Math.abs(cr.top-r.top)/100
          );

        var score=
          widthFit*6+
          topFit*3+
          Math.min(r.height,900)/450+
          Math.min(r.width*r.height,900000)/900000;

        if(score>bestScore){
          best=el;
          bestScore=score;
        }
      }

      if(item.depth0;});

    if(widths.length<2)return false;

    var minWidth=Math.min.apply(Math,widths);
    var maxWidth=Math.max.apply(Math,widths);

    return (
      maxWidth/
      Math.max(1,minWidth)<=
      1.9
    );
  }

  function normalizeText(text){
    return String(text||"")
      .replace(/s+/g," ")
      .trim()
      .toUpperCase();
  }

  function exactKnownFirstSection(el){
    var text=normalizeText(el.textContent);

    return (
      text==="HIER STARTEN"||
      text==="ORGANISIEREN & DOKUMENTIEREN"||
      text==="ENTSCHEIDEN"||
      text==="START HERE"||
      text==="GET STARTED"||
      text==="ORGANISE & DOCUMENT"||
      text==="ORGANIZE & DOCUMENT"||
      text==="DECIDE"
    );
  }

  function visuallyFirstSectionBar(card){
    var cardRect=card.getBoundingClientRect();
    var candidates=[];

    Array.from(
      card.querySelectorAll(
        "div,p,span,strong,h3,h4,h5,h6"
      )
    ).forEach(function(el){
      if(!visible(el,20,6))return;
      if(excluded(el))return;

      var r=el.getBoundingClientRect();
      var relativeTop=r.top-cardRect.top;

      if(
        relativeTop<45||
        relativeTop>cardRect.height*.72
      ){
        return;
      }

      var widthRatio=
        r.width/
        Math.max(1,cardRect.width);

      if(
        widthRatio<.55||
        widthRatio>1.05||
        r.height>54
      ){
        return;
      }

      var text=normalizeText(el.textContent);

      if(
        text.length<2||
        text.length>90
      ){
        return;
      }

      var style=getComputedStyle(el);

      var bg=
        style.backgroundColor&&
        style.backgroundColor!=="rgba(0, 0, 0, 0)"&&
        style.backgroundColor!=="transparent";

      var border=
        num(style.borderTopWidth)+
        num(style.borderRightWidth)+
        num(style.borderBottomWidth)+
        num(style.borderLeftWidth);

      var mostlyUpper=
        text.length>=3&&
        text===text.toUpperCase();

      var exact=exactKnownFirstSection(el);

      var score=
        (exact?20:0)+
        (bg?6:0)+
        (border>=1?2:0)+
        (mostlyUpper?4:0)+
        (num(style.fontWeight)>=600?1:0);

      if(score>=7){
        candidates.push({
          el:el,
          relativeTop:relativeTop,
          width:r.width,
          score:score
        });
      }
    });

    if(!candidates.length)return null;

    candidates.sort(function(a,b){
      if(a.score!==b.score)return b.score-a.score;
      if(Math.abs(a.relativeTop-b.relativeTop)>3){
        return a.relativeTop-b.relativeTop;
      }
      return b.width-a.width;
    });

    // For exact known labels always prefer the earliest exact match.
    var exacts=candidates.filter(function(c){
      return exactKnownFirstSection(c.el);
    });

    if(exacts.length){
      exacts.sort(function(a,b){
        return a.relativeTop-b.relativeTop||b.width-a.width;
      });
      return exacts[0].el;
    }

    // Generic fallback: earliest high-confidence bar.
    candidates.sort(function(a,b){
      return a.relativeTop-b.relativeTop||b.score-a.score||b.width-a.width;
    });

    return candidates[0].el;
  }

  function alignFirstSections(cards){
    var rows=
      cards.map(function(card){
        var bar=
          visuallyFirstSectionBar(card);

        if(!bar)return null;

        var cardRect=
          card.getBoundingClientRect();

        var barRect=
          bar.getBoundingClientRect();

        return {
          card:card,
          bar:bar,
          relativeTop:
            barRect.top-cardRect.top,
          label:
            normalizeText(bar.textContent)
        };
      });

    // Conservative: only align when every card in the horizontal row
    // has a reliable first section bar.
    if(
      rows.some(function(row){
        return !row;
      })
    ){
      return null;
    }

    var targetTop=
      Math.max.apply(
        Math,
        rows.map(function(row){
          return row.relativeTop;
        })
      );

    rows.forEach(function(row){
      var delta=
        targetTop-
        row.relativeTop;

      if(delta<=1)return;

      saveOriginal(
        row.bar,
        originalMarginTop,
        "margin-top"
      );

      var currentMargin=
        num(
          getComputedStyle(
            row.bar
          ).marginTop
        );

      row.bar.style.setProperty(
        "margin-top",
        (
          currentMargin+
          delta
        )+"px"
      );

      row.bar.setAttribute(
        "data-sn-first-section-aligned",
        "4"
      );

      sectionManaged.add(row.bar);
    });

    return {
      labels:
        rows.map(function(row){
          return row.label;
        }),
      targetRelativeTop:
        Math.round(targetTop)
    };
  }

  function applyGroup(group){
    if(!validHorizontalGroup(group)){
      return null;
    }

    var cards=[];
    var seen=new Set();

    group.entries.forEach(function(entry){
      if(!seen.has(entry.target)){
        seen.add(entry.target);
        cards.push(entry.target);
      }
    });

    if(cards.length<2)return null;

    var firstSection=
      alignFirstSections(cards);

    // The section alignment can change natural card heights.
    // Measure only afterwards.
    var maxHeight=0;

    cards.forEach(function(card){
      maxHeight=Math.max(
        maxHeight,
        card.getBoundingClientRect().height
      );
    });

    maxHeight=Math.ceil(maxHeight);

    if(maxHeight=2&&
          parent.children.length<=MAX_PARENT_CHILDREN
        );
      });

    var touched=new Set();

    parents.forEach(function(parent){
      var entries=[];

      Array.from(parent.children).forEach(function(child){
        if(!visible(child,MIN_W,MIN_H))return;

        var target=pickTarget(child);
        if(!target)return;

        entries.push({
          target:target,
          rect:target.getBoundingClientRect()
        });
      });

      if(entries.length<2)return;

      groupsByVisualRow(entries).forEach(function(group){
        if(!validHorizontalGroup(group))return;

        var signature=
          group.entries.map(function(entry){
            return entry.target;
          });

        if(
          !signature.some(function(el){
            return !touched.has(el);
          })
        ){
          return;
        }

        var applied=
          applyGroup(group);

        if(applied){
          signature.forEach(function(el){
            touched.add(el);
          });
        }
      });
    });
  }

  function schedule(){
    if(raf)cancelAnimationFrame(raf);

    raf=requestAnimationFrame(function(){
      raf=requestAnimationFrame(function(){
        raf=0;
        run();
      });
    });
  }

  addEventListener("resize",schedule,{passive:true});
  addEventListener("load",schedule,{once:true});

  root.addEventListener(
    "click",
    function(){
      setTimeout(schedule,0);
    },
    true
  );

  Array.from(root.querySelectorAll("img")).forEach(function(img){
    if(!img.complete){
      img.addEventListener("load",schedule,{once:true});
    }
  });

  if(document.fonts&&document.fonts.ready){
    document.fonts.ready.then(schedule);
  }

  schedule();
  setTimeout(schedule,200);
  setTimeout(schedule,650);
  setTimeout(schedule,1400);
})();