Changes for page Service Navigator

Last modified by Veronika Kocher on Thursday, 03 Sep 2026 14:15

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From 2.2 to 3.1 From 16.1 to 17.1

From version 3.1

edited by ZID Server
on Tuesday, 14 Jul 2026 15:06

Change comment: There is no comment for this version

To version 16.1

edited by Veronika Kocher
on Monday, 31 Aug 2026 10:44

Change comment: There is no comment for this version

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Summary

Page properties (2 modified, 0 added, 0 removed)
Objects (1 modified, 0 added, 0 removed)
- XWiki.StyleSheetExtension[0]

Details

Page properties

Author

@@ -1,1 +1,1 @@
--XWiki.server
++XWiki.p0009670

Content

@@ -1,51 +1,577 @@
--{{html}}
--<div class="rh-grid">
++Artistic and administrative services at the University support many different needs — from research projects and teaching to employment, IT, rooms, procurement, legal questions, international mobility and library services.
--  <div class="rh-col">
--    <a class="rh-img" href="#"></a>
--    <div class="rh-body">
--      <h3 class="rh-heading"><a href="#"><span class="rh-num">1.</span> Planning &amp; Set-up</a></h3>
--      <p class="rh-desc">Resources for preparation of your research</p>
--      <div class="rh-cards">
--        <a class="rh-card rh-flame1" href="#">Data Management</a>
--        <a class="rh-card rh-flame2" href="#">Research Strategy and Funding</a>
--        <a class="rh-card rh-flame3" href="#">Research Strategy and Funding</a>
--        <a class="rh-card rh-flame4" href="#">Responsible and Compliant Research</a>
--      </div>
--      <a class="rh-btn" href="#">Explore Planning &amp; Set-up</a>
--    </div>
--  </div>
++The **Service Navigator** is organised around what you need to do, not around the university's organisational chart. Some services therefore appear in more than one context where this helps people find the right support.
--  <div class="rh-col">
--    <a class="rh-img" href="#"></a>
--    <div class="rh-body">
--      <h3 class="rh-heading"><a href="#"><span class="rh-num">2.</span> Execution</a></h3>
--      <p class="rh-desc">Daily support resources during your project</p>
--      <div class="rh-cards">
--        <a class="rh-card rh-flame5" href="#">Collaboration Tools</a>
--        <a class="rh-card rh-flame1" href="#">Computing resources</a>
--        <a class="rh-card rh-flame2" href="#">Daily IT Support</a>
--        <a class="rh-card rh-flame3" href="#">Graduate School</a>
--        <a class="rh-card rh-flame4" href="#">TU Delft collections</a>
--      </div>
--      <a class="rh-btn" href="#">Explore Execution</a>
--    </div>
--  </div>
++(% style="margin:20px 0 28px 0;" %)
++(((
++{{box title="Find a service"}}
++Search by task, topic or question — for example //room, invoice, disability, DOI, event, employment, data protection// or //library//.
--  <div class="rh-col">
--    <a class="rh-img" href="#"></a>
--    <div class="rh-body">
--      <h3 class="rh-heading"><a href="#"><span class="rh-num">3.</span> Dissemination</a></h3>
--      <p class="rh-desc">Sharing, publishing and archiving research</p>
--      <div class="rh-cards">
--        <a class="rh-card rh-flame5" href="#">Media Production</a>
--        <a class="rh-card rh-flame1" href="#">Publishing</a>
--        <a class="rh-card rh-flame2" href="#">Science Communication</a>
--        <a class="rh-card rh-flame3" href="#">Tech Transfer</a>
--      </div>
--      <a class="rh-btn" href="#">Explore Dissemination</a>
--    </div>
++{{html}}
++<form action="https://xwiki.uni-ak.ac.at/bin/view/Main/SolrSearch" method="get" role="search" style="margin:0;">
++  <div style="display:flex;gap:10px;align-items:center;flex-wrap:wrap;">
++    <label for="service-navigator-search" style="position:absolute;left:-10000px;">Search services</label>
++    <input
++      id="service-navigator-search"
++      name="text"
++      type="search"
++      placeholder="What do you need help with?"
++      autocomplete="off"
++      style="flex:1 1 520px;min-width:260px;padding:11px 13px;border:1px solid #bbb;border-radius:6px;font-size:16px;"
++    />
++    <button type="submit" class="btn btn-primary" style="padding:11px 22px;">Search</button>
    </div>
++</form>
++{{/html}}
++{{/box}}
++)))
--</div>
++= Find services by what you need to do =
++
++{{container layoutStyle="columns" justify="true"}}
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #21b6d7;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:340px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++1. Art & Research Services
++
++(% style="color:#666;margin-bottom:14px;" %)
++Plan, manage, publish, share and preserve artistic and research projects.
++
++**I need to…**
++
++* develop or plan a research / artistic research project
++* manage research data, documentation or collaboration
++* publish, cite, share or preserve outputs
++
++**Includes**
++
++Research projects · research data management · rights & ethics · repositories · publication · preservation
++
++{{html}}
++<a href="#service-art-research" class="btn btn-default">Explore</a>
++<a href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/" class="btn btn-primary">Open Art &amp; Research Services</a>
  {{/html}}
++)))
++)))
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #21b6d7;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:340px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++2. Study, Teaching & Curriculum
++
++(% style="color:#666;margin-bottom:14px;" %)
++Find support for studying, teaching, curricula and the learning environment.
++
++**I need to…**
++
++* clarify a study-related question
++* develop or change teaching / curricula
++* find support around final projects, student workspaces or accessibility in study
++
++**Includes**
++
++Studienangelegenheiten · Qualitätskultur Lehre & Curricularwerkstatt · Angewandte Abschlussarbeiten · STAR
++
++{{html}}
++<a href="#service-study-teaching" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++{{/container}}
++
++{{container layoutStyle="columns" justify="true"}}
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #f0aa00;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++3. People, Equality, Health & Work
++
++(% style="color:#666;margin-bottom:14px;" %)
++Support for employment, equal treatment, diversity, disability, accessibility and health.
++
++**I need to…**
++
++* ask about employment, working conditions or labour law
++* get support concerning discrimination, equality or diversity
++* address disability, accessibility, accommodations or health at work
++
++**Includes**
++
++Personalmanagement · Personalentwicklung · Gleichbehandlung · Diversität · Behinderung & Barrierefreiheit · Gesundheit · Arbeitsrecht
++
++{{html}}
++<a href="#service-people-work" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #38b76a;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++4. IT & Digital Services
++
++(% style="color:#666;margin-bottom:14px;" %)
++Accounts, systems, software, digital infrastructure and IT support.
++
++**I need to…**
++
++* access an account, system or digital service
++* solve an IT problem
++* plan or coordinate a digital / IT project
++
++**Includes**
++
++Base · ITD-Projektkoordination · Zentraler Informatikdienst · digital tools & infrastructure
++
++{{html}}
++<a href="#service-it-digital" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++{{/container}}
++
++{{container layoutStyle="columns" justify="true"}}
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #38b76a;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++5. Rooms, Buildings & Campus
++
++(% style="color:#666;margin-bottom:14px;" %)
++Rooms, buildings, facilities, campus use and operational support.
++
++**I need to…**
++
++* book or use a room
++* report a building, equipment or safety issue
++* find information about campus facilities or house rules
++
++**Includes**
++
++Liegenschaften · Raumkoordination · temporäre Raumvergabe · Seminarraum-Ausstattung · Ruheraum · Gebäudetechnik & Sicherheit · Hausordnung · Service & Betrieb
++
++{{html}}
++<a href="#service-rooms-campus" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #38b76a;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++6. Purchasing, Finance & Logistics
++
++(% style="color:#666;margin-bottom:14px;" %)
++Buy, pay, budget, send, transport and move things.
++
++**I need to…**
++
++* purchase materials or services
++* clarify an invoice, budget or financial process
++* send, transport or move items
++
++**Includes**
++
++Beschaffung & Materialmanagement · Controlling · Finanzbuchhaltung · Ressourcenplanung · Post & Logistik · Post-Versand · Transporte · Übersiedlungen
++
++{{html}}
++<a href="#service-finance-logistics" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++{{/container}}
++
++{{container layoutStyle="columns" justify="true"}}
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #e94b13;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++7. Communication, Media & Events
++
++(% style="color:#666;margin-bottom:14px;" %)
++Communicate, publish, print, promote and organise events.
++
++**I need to…**
++
++* communicate or publicise something
++* produce a publication, flyer or printed material
++* organise or support an event
++
++**Includes**
++
++Presse & Kommunikation · Publikationen · Flyer / Drucksorten · Veranstaltungsmanagement · Open House · Angewandte Festival · Beflaggung
++
++{{html}}
++<a href="#service-communication-events" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #f0aa00;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++8. Legal, Data Protection & Governance
++
++(% style="color:#666;margin-bottom:14px;" %)
++Legal questions, privacy, information rights and institutional rules.
++
++**I need to…**
++
++* clarify a legal or contractual question
++* deal with personal data or privacy
++* understand an institutional rule or information-access requirement
++
++**Includes**
++
++Rechtsabteilung · Datenschutzbeauftragter · Informationsfreiheitsgesetz · governance & institutional rules
++
++{{html}}
++<a href="#service-legal-governance" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++{{/container}}
++
++{{container layoutStyle="columns" justify="true"}}
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #21b6d7;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:320px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++9. International Office
++
++(% style="color:#666;margin-bottom:14px;" %)
++International mobility, exchange and international support.
++
++**I need to…**
++
++* plan an international stay or exchange
++* ask about mobility opportunities
++* find support for an international context
++
++**Includes**
++
++International Office services and mobility support
++
++{{html}}
++<a href="#service-international" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++(((
++(% style="border:1px solid #d9d9d9;border-left:6px solid #21b6d7;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:320px;padding:18px;" %)
++(((
++(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
++10. University Library
++
++(% style="color:#666;margin-bottom:14px;" %)
++Find, access and work with literature, media and library resources.
++
++**I need to…**
++
++* find literature or other media
++* access library resources
++* get help with research and information discovery
++
++**Includes**
++
++Universitätsbibliothek and library services
++
++{{html}}
++<a href="#service-library" class="btn btn-default">Explore</a>
++{{/html}}
++)))
++)))
++
++{{/container}}
++
++(% style="margin:28px 0 8px 0;padding:14px 16px;background:#f7f7f7;border-radius:8px;" %)
++(((
++**A service may appear in more than one area.** This is intentional: the Navigator follows users' questions and tasks rather than forcing every topic into a single organisational box.
++)))
++
++= Service areas in detail =
++
++{{html}}<span id="service-art-research"></span>{{/html}}
++== 1. Art & Research Services ==
++
++**Typical questions**
++
++* How do I plan and organise an artistic or research project?
++* What do funders require?
++* How should I manage files, data, versions, metadata and collaboration?
++* What rights, ethics or data-protection issues do I need to consider?
++* Where and how should I publish, share, cite or preserve outputs?
++
++**Services & topics**
++
++* Forschungsprojekte / project planning
++* research funding & funder requirements
++* research data management and DMPs
++* research data and artistic outputs
++* copyright, rights and licences
++* data protection & ethics in research
++* file organisation, storage, backup and access
++* metadata, provenance, standards, vocabularies and identifiers
++* repositories and publication platforms
++* FAIR, CARE & Open Science
++* dissemination, citation, PIDs / DOI / ORCID
++* preservation and project handover
++
++[[Open the Art & Research Services Navigator>>https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/||class="btn btn-primary"]]
++
++----
++
++{{html}}<span id="service-study-teaching"></span>{{/html}}
++== 2. Study, Teaching & Curriculum ==
++
++**Typical questions**
++
++* I have a question about my studies or study administration.
++* I am teaching and need support with teaching quality or curricula.
++* I am working on / supervising a final project.
++* I need a student workspace or accessibility support for study.
++
++**Primary services & topics**
++
++* Studienangelegenheiten
++* Qualitätskultur Lehre und Curricularwerkstatt
++* Angewandte Abschlussarbeiten
++* Studierenden-Arbeitsraum = STAR
++* teaching and curriculum development
++* study-related accessibility / accommodations (cross-link to People, Equality, Health & Work)
++
++----
++
++{{html}}<span id="service-people-work"></span>{{/html}}
++== 3. People, Equality, Health & Work ==
++
++**Typical questions**
++
++* I have a question about my employment, contract, working conditions or labour law.
++* I experience discrimination or unequal treatment.
++* I need advice concerning equality, diversity or inclusion.
++* I have a disability or need accessibility / reasonable accommodations.
++* I need support concerning health, wellbeing or workplace health.
++* I am looking for staff development or HR support.
++
++**Primary services & topics**
++
++* Personalmanagement
++* Personalentwicklung
++* Gleichbehandlung / equal treatment
++* Gleichstellung / equal opportunities
++* Diversität / diversity & inclusion
++* anti-discrimination
++* Behinderung
++* Barrierefreiheit / accessibility
++* reasonable accommodations
++* Gesundheit / workplace health
++* psychosocial wellbeing
++* Arbeitsrecht / labour law
++* employment conditions and working arrangements
++
++**Important cross-links**
++
++* Student accessibility questions should also be discoverable through **Study, Teaching & Curriculum**.
++* General legal matters remain under **Legal, Data Protection & Governance**; employment-related legal questions start here.
++
++----
++
++{{html}}<span id="service-it-digital"></span>{{/html}}
++== 4. IT & Digital Services ==
++
++**Typical questions**
++
++* How do I access an account, system or digital service?
++* I have an IT problem.
++* I need software, infrastructure or technical support.
++* I am planning a digital / IT project.
++
++**Primary services & topics**
++
++* Base
++* ITD-Projektkoordination
++* Zentraler Informatikdienst
++* accounts and access
++* software and digital tools
++* digital infrastructure
++* IT project coordination
++* technical support
++
++----
++
++{{html}}<span id="service-rooms-campus"></span>{{/html}}
++== 5. Rooms, Buildings & Campus ==
++
++**Typical questions**
++
++* I need a room temporarily or for a specific activity.
++* Something in a room or building is not working.
++* I need information about campus facilities, safety or rules.
++* I need equipment or operational support for a space.
++
++**Primary services & topics**
++
++* Facility Management
++* Gebäudetechnik & Sicherheit
++* Liegenschaften
++* Liegenschaften- & Raumkoordination
++* Raumvergabe temporär
++* Seminarraum-Ausstattung
++* Ruheraum
++* Service & Betrieb
++* Hausordnung
++* Leitern
++* Diebstahl / reporting and campus-related support
++
++**Cross-links**
++
++* Event room requirements may also lead to **Communication, Media & Events**.
++* Moving equipment or furniture may also lead to **Purchasing, Finance & Logistics**.
++
++----
++
++{{html}}<span id="service-finance-logistics"></span>{{/html}}
++== 6. Purchasing, Finance & Logistics ==
++
++**Typical questions**
++
++* How do I buy materials, equipment or a service?
++* I have a question about an invoice, budget or financial process.
++* I need to send or receive something.
++* I need transport or an internal move.
++
++**Primary services & topics**
++
++* Beschaffung & Materialmanagement
++* Controlling
++* Finanzbuchhaltung
++* Ressourcenplanung
++* Post & Logistik
++* Post-Versand
++* Transporte
++* Übersiedlungen
++
++**Why these belong together**
++
++From a user's perspective these form one practical chain: //I need something → I procure it → I pay / account for it → it is delivered, sent, transported or moved.//
++
++----
++
++{{html}}<span id="service-communication-events"></span>{{/html}}
++== 7. Communication, Media & Events ==
++
++**Typical questions**
++
++* I need to communicate or publicise something.
++* I need a publication, flyer or printed material.
++* I am planning an event and need support.
++* I need help with public visibility or event communication.
++
++**Primary services & topics**
++
++* Presse & Kommunikation
++* Publikationen
++* Flyer / Drucksorten kleinformatig
++* Veranstaltungsmanagement
++* Open House
++* Angewandte Festival
++* Beflaggung
++
++**Cross-links**
++
++* Rooms and building logistics for events → **Rooms, Buildings & Campus**
++* Transport, procurement and deliveries → **Purchasing, Finance & Logistics**
++* Research dissemination → **Art & Research Services**
++
++----
++
++{{html}}<span id="service-legal-governance"></span>{{/html}}
++== 8. Legal, Data Protection & Governance ==
++
++**Typical questions**
++
++* I need legal advice or a legal review.
++* I work with personal data or have a privacy question.
++* I need to understand an institutional rule or legal obligation.
++* I have a question about information access or transparency.
++
++**Primary services & topics**
++
++* Rechtsabteilung
++* Datenschutzbeauftragter
++* Informationsfreiheitsgesetz
++* general legal questions
++* data protection / privacy
++* institutional rules and governance
++
++**Cross-links**
++
++* Arbeitsrecht starts under **People, Equality, Health & Work**.
++* Research-specific copyright, licensing, ethics and data protection are also discoverable through **Art & Research Services**.
++
++----
++
++{{html}}<span id="service-international"></span>{{/html}}
++== 9. International Office ==
++
++**Typical questions**
++
++* I am planning an international stay or mobility.
++* I have a question about exchange opportunities.
++* I need support for an international context.
++
++**Primary services & topics**
++
++* International Office
++* mobility
++* exchange
++* international support
++
++This remains a separate service area because its user needs and expertise are distinct from the other clusters.
++
++----
++
++{{html}}<span id="service-library"></span>{{/html}}
++== 10. University Library ==
++
++**Typical questions**
++
++* I need literature, media or other information resources.
++* I need access to library materials.
++* I need support with searching and information discovery.
++
++**Primary services & topics**
++
++* Universitätsbibliothek
++* literature and media
++* library access
++* information discovery
++* library support
++
++This remains a separate service area because library services form their own coherent user journey and are not an organisational extension of the International Office or Art & Research Services.
++
++----
++
++(% style="margin-top:28px;" %)
++(((
++{{info title="Not sure where to start?"}}
++Use the search at the top of the page or choose the card that best matches what you are trying to do. The Navigator may point to the same institutional service from several places when this improves findability.
++{{/info}}
++)))
++

XWiki.StyleSheetExtension[0]

code

@@ -21,11 +21,18 @@
  .rh-desc{ color:#666; font-size:.95rem; margin:0 0 1.1rem; }
  .rh-cards{ display:flex; flex-direction:column; gap:.55rem; margin-bottom:1.3rem; }
--.rh-card{ display:block; padding:.8rem 1rem; border-radius:8px; background:#f7f7f7;
++.rh-card{
++  display:block; padding:.8rem 1rem; border-radius:8px;
++  background:#fbe9e2;                       /* leichtes Angewandte-Orange statt Grau */
    text-decoration:none; color:#1a1a1a; font-weight:600; font-size:.95rem;
    border-left:4px solid var(--rh-flame,#ccc);
--  transition:background .15s ease, transform .15s ease; }
--.rh-card:hover{ background:#eee; transform:translateX(3px); }
++  transition:background .15s ease, color .15s ease, transform .15s ease;
++}
++.rh-card:hover{
++  background:#dd4814;                        /* voll Angewandte-Orange */
++  color:#fff;                                /* weiße Schrift */
++  transform:translateX(3px);
++}
  .rh-flame1{ --rh-flame:#0ca6d8; }
  .rh-flame2{ --rh-flame:#e2330b; }
  .rh-flame3{ --rh-flame:#f2a900; }
@@ -36,8 +36,8 @@
  .rh-btn{
    margin-top:auto; display:block; text-align:center; text-decoration:none;
    padding:.8rem 1rem; border-radius:8px; font-weight:700;
--  background:#dd4814; color:#fff;          /* Orange, weiße Schrift */
--  transition:filter .15s ease;
++  background:#dd4814; color:#fff;
++  transition:background .15s ease;
  }
--.rh-btn:hover{ filter:brightness(1.08); }  /* etwas heller beim Hover, da dunkler Grund */
++.rh-btn:hover{ background:#b23810; color:#fff; }   /* dunkleres Orange, Schrift bleibt weiß */

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