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Changes for page Service Navigator

Last modified by Veronika Kocher on Thursday, 03 Sep 2026 14:15
From version 16.1
edited by Veronika Kocher
on Monday, 31 Aug 2026 10:44
Change comment: There is no comment for this version
To version 17.1
edited by Veronika Kocher
on Monday, 31 Aug 2026 10:50
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,8 +1,8 @@
1 1  Artistic and administrative services at the University support many different needs — from research projects and teaching to employment, IT, rooms, procurement, legal questions, international mobility and library services.
2 2  
3 -The **Service Navigator** is organised around what you need to do, not around the university's organisational chart. Some services therefore appear in more than one context where this helps people find the right support.
3 +The **Service Navigator** is organised around what you need to do, not around the university's organisational chart.
4 4  
5 -(% style="margin:20px 0 28px 0;" %)
5 +(% style="margin:20px 0 26px 0;" %)
6 6  (((
7 7  {{box title="Find a service"}}
8 8  Search by task, topic or question — for example //room, invoice, disability, DOI, event, employment, data protection// or //library//.
... ... @@ -28,550 +28,349 @@
28 28  
29 29  = Find services by what you need to do =
30 30  
31 -{{container layoutStyle="columns" justify="true"}}
31 +{{html clean="false"}}
32 32  
33 -(((
34 -(% style="border:1px solid #d9d9d9;border-left:6px solid #21b6d7;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:340px;padding:18px;" %)
35 -(((
36 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
37 -1. Art & Research Services
33 +<div style="
34 + display:grid;
35 + grid-template-columns:repeat(auto-fit,minmax(300px,1fr));
36 + gap:18px;
37 + align-items:stretch;
38 + margin-top:18px;
39 +">
38 38  
39 -(% style="color:#666;margin-bottom:14px;" %)
40 -Plan, manage, publish, share and preserve artistic and research projects.
41 + <!-- 1 ART & RESEARCH -->
42 + <section style="
43 + display:flex;
44 + flex-direction:column;
45 + min-height:320px;
46 + border:1px solid #d9d9d9;
47 + border-left:6px solid #21b6d7;
48 + border-radius:12px;
49 + background:#fff;
50 + box-shadow:0 1px 3px rgba(0,0,0,.05);
51 + overflow:hidden;
52 + ">
53 + <div style="padding:18px 18px 14px 18px;flex:1;">
54 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">ART & RESEARCH</div>
55 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">Art &amp; Research Services</h2>
56 + <p style="color:#666;margin:0 0 14px 0;">Plan, manage, publish, share and preserve artistic and research projects.</p>
41 41  
42 -**I need to…**
58 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
59 + <ul style="margin:0 0 14px 18px;padding:0;">
60 + <li>develop or plan an artistic / research project</li>
61 + <li>manage research data, documentation or collaboration</li>
62 + <li>publish, cite, share or preserve outputs</li>
63 + </ul>
43 43  
44 -* develop or plan a research / artistic research project
45 -* manage research data, documentation or collaboration
46 -* publish, cite, share or preserve outputs
65 + <div style="font-size:12px;color:#666;line-height:1.45;">
66 + Research projects · research data management · rights &amp; ethics · repositories · publication · preservation
67 + </div>
68 + </div>
69 + <div style="padding:0 18px 18px 18px;">
70 + <a
71 + href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/"
72 + class="btn btn-primary btn-block"
73 + >Explore Art &amp; Research Services</a>
74 + </div>
75 + </section>
47 47  
48 -**Includes**
77 + <!-- 2 STUDY -->
78 + <section style="
79 + display:flex;
80 + flex-direction:column;
81 + min-height:320px;
82 + border:1px solid #d9d9d9;
83 + border-left:6px solid #21b6d7;
84 + border-radius:12px;
85 + background:#fff;
86 + box-shadow:0 1px 3px rgba(0,0,0,.05);
87 + overflow:hidden;
88 + ">
89 + <div style="padding:18px 18px 14px 18px;flex:1;">
90 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">STUDY & TEACHING</div>
91 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">Study, Teaching &amp; Curriculum</h2>
92 + <p style="color:#666;margin:0 0 14px 0;">Support for studying, teaching, curricula and the learning environment.</p>
49 49  
50 -Research projects · research data management · rights & ethics · repositories · publication · preservation
94 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
95 + <ul style="margin:0 0 14px 18px;padding:0;">
96 + <li>clarify a study-related question</li>
97 + <li>develop or change teaching / curricula</li>
98 + <li>find support for final projects or accessibility in study</li>
99 + </ul>
51 51  
52 -{{html}}
53 -<a href="#service-art-research" class="btn btn-default">Explore</a>
54 -<a href="https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/" class="btn btn-primary">Open Art &amp; Research Services</a>
55 -{{/html}}
56 -)))
57 -)))
101 + <div style="font-size:12px;color:#666;line-height:1.45;">
102 + Studienangelegenheiten · Qualitätskultur Lehre · Curricularwerkstatt · Abschlussarbeiten · STAR
103 + </div>
104 + </div>
105 + <div style="padding:0 18px 18px 18px;">
106 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore Study &amp; Teaching</span>
107 + </div>
108 + </section>
58 58  
59 -(((
60 -(% style="border:1px solid #d9d9d9;border-left:6px solid #21b6d7;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:340px;padding:18px;" %)
61 -(((
62 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
63 -2. Study, Teaching & Curriculum
110 + <!-- 3 PEOPLE -->
111 + <section style="
112 + display:flex;
113 + flex-direction:column;
114 + min-height:320px;
115 + border:1px solid #d9d9d9;
116 + border-left:6px solid #f0aa00;
117 + border-radius:12px;
118 + background:#fff;
119 + box-shadow:0 1px 3px rgba(0,0,0,.05);
120 + overflow:hidden;
121 + ">
122 + <div style="padding:18px 18px 14px 18px;flex:1;">
123 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">PEOPLE & WORK</div>
124 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">People, Equality, Health &amp; Work</h2>
125 + <p style="color:#666;margin:0 0 14px 0;">Employment, equality, diversity, disability, accessibility and health.</p>
64 64  
65 -(% style="color:#666;margin-bottom:14px;" %)
66 -Find support for studying, teaching, curricula and the learning environment.
127 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
128 + <ul style="margin:0 0 14px 18px;padding:0;">
129 + <li>ask about employment, working conditions or labour law</li>
130 + <li>get support concerning discrimination, equality or diversity</li>
131 + <li>address disability, accessibility or health at work</li>
132 + </ul>
67 67  
68 -**I need to…**
134 + <div style="font-size:12px;color:#666;line-height:1.45;">
135 + Personal · Gleichbehandlung · Diversität · Behinderung · Barrierefreiheit · Gesundheit · Arbeitsrecht
136 + </div>
137 + </div>
138 + <div style="padding:0 18px 18px 18px;">
139 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore People &amp; Work</span>
140 + </div>
141 + </section>
69 69  
70 -* clarify a study-related question
71 -* develop or change teaching / curricula
72 -* find support around final projects, student workspaces or accessibility in study
143 + <!-- 4 IT -->
144 + <section style="
145 + display:flex;
146 + flex-direction:column;
147 + min-height:320px;
148 + border:1px solid #d9d9d9;
149 + border-left:6px solid #38b76a;
150 + border-radius:12px;
151 + background:#fff;
152 + box-shadow:0 1px 3px rgba(0,0,0,.05);
153 + overflow:hidden;
154 + ">
155 + <div style="padding:18px 18px 14px 18px;flex:1;">
156 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">IT & DIGITAL</div>
157 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">IT &amp; Digital Services</h2>
158 + <p style="color:#666;margin:0 0 14px 0;">Accounts, systems, software, digital infrastructure and IT support.</p>
73 73  
74 -**Includes**
160 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
161 + <ul style="margin:0 0 14px 18px;padding:0;">
162 + <li>access an account, system or digital service</li>
163 + <li>solve an IT problem</li>
164 + <li>plan or coordinate a digital / IT project</li>
165 + </ul>
75 75  
76 -Studienangelegenheiten · Qualitätskultur Lehre & Curricularwerkstatt · Angewandte Abschlussarbeiten · STAR
167 + <div style="font-size:12px;color:#666;line-height:1.45;">
168 + Base · ITD-Projektkoordination · Zentraler Informatikdienst · software · infrastructure
169 + </div>
170 + </div>
171 + <div style="padding:0 18px 18px 18px;">
172 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore IT &amp; Digital Services</span>
173 + </div>
174 + </section>
77 77  
78 -{{html}}
79 -<a href="#service-study-teaching" class="btn btn-default">Explore</a>
80 -{{/html}}
81 -)))
82 -)))
176 + <!-- 5 ROOMS -->
177 + <section style="
178 + display:flex;
179 + flex-direction:column;
180 + min-height:320px;
181 + border:1px solid #d9d9d9;
182 + border-left:6px solid #38b76a;
183 + border-radius:12px;
184 + background:#fff;
185 + box-shadow:0 1px 3px rgba(0,0,0,.05);
186 + overflow:hidden;
187 + ">
188 + <div style="padding:18px 18px 14px 18px;flex:1;">
189 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">CAMPUS</div>
190 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">Rooms, Buildings &amp; Campus</h2>
191 + <p style="color:#666;margin:0 0 14px 0;">Rooms, buildings, facilities, campus use and operational support.</p>
83 83  
84 -{{/container}}
193 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
194 + <ul style="margin:0 0 14px 18px;padding:0;">
195 + <li>book or use a room</li>
196 + <li>report a building, equipment or safety issue</li>
197 + <li>find campus facilities or house rules</li>
198 + </ul>
85 85  
86 -{{container layoutStyle="columns" justify="true"}}
200 + <div style="font-size:12px;color:#666;line-height:1.45;">
201 + Facility Management · Liegenschaften · Raumkoordination · Gebäudetechnik · Hausordnung · Service &amp; Betrieb
202 + </div>
203 + </div>
204 + <div style="padding:0 18px 18px 18px;">
205 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore Rooms &amp; Campus</span>
206 + </div>
207 + </section>
87 87  
88 -(((
89 -(% style="border:1px solid #d9d9d9;border-left:6px solid #f0aa00;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
90 -(((
91 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
92 -3. People, Equality, Health & Work
209 + <!-- 6 FINANCE -->
210 + <section style="
211 + display:flex;
212 + flex-direction:column;
213 + min-height:320px;
214 + border:1px solid #d9d9d9;
215 + border-left:6px solid #38b76a;
216 + border-radius:12px;
217 + background:#fff;
218 + box-shadow:0 1px 3px rgba(0,0,0,.05);
219 + overflow:hidden;
220 + ">
221 + <div style="padding:18px 18px 14px 18px;flex:1;">
222 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">PURCHASE & MOVE</div>
223 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">Purchasing, Finance &amp; Logistics</h2>
224 + <p style="color:#666;margin:0 0 14px 0;">Buy, pay, budget, send, transport and move things.</p>
93 93  
94 -(% style="color:#666;margin-bottom:14px;" %)
95 -Support for employment, equal treatment, diversity, disability, accessibility and health.
226 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
227 + <ul style="margin:0 0 14px 18px;padding:0;">
228 + <li>purchase materials or services</li>
229 + <li>clarify an invoice, budget or financial process</li>
230 + <li>send, transport or move items</li>
231 + </ul>
96 96  
97 -**I need to…**
233 + <div style="font-size:12px;color:#666;line-height:1.45;">
234 + Beschaffung · Controlling · Finanzbuchhaltung · Ressourcenplanung · Post &amp; Logistik · Transporte · Übersiedlungen
235 + </div>
236 + </div>
237 + <div style="padding:0 18px 18px 18px;">
238 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore Finance &amp; Logistics</span>
239 + </div>
240 + </section>
98 98  
99 -* ask about employment, working conditions or labour law
100 -* get support concerning discrimination, equality or diversity
101 -* address disability, accessibility, accommodations or health at work
242 + <!-- 7 COMMUNICATION -->
243 + <section style="
244 + display:flex;
245 + flex-direction:column;
246 + min-height:320px;
247 + border:1px solid #d9d9d9;
248 + border-left:6px solid #e94b13;
249 + border-radius:12px;
250 + background:#fff;
251 + box-shadow:0 1px 3px rgba(0,0,0,.05);
252 + overflow:hidden;
253 + ">
254 + <div style="padding:18px 18px 14px 18px;flex:1;">
255 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">COMMUNICATE & ORGANISE</div>
256 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">Communication, Media &amp; Events</h2>
257 + <p style="color:#666;margin:0 0 14px 0;">Communicate, publish, print, promote and organise events.</p>
102 102  
103 -**Includes**
259 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
260 + <ul style="margin:0 0 14px 18px;padding:0;">
261 + <li>communicate or publicise something</li>
262 + <li>produce a publication, flyer or printed material</li>
263 + <li>organise or support an event</li>
264 + </ul>
104 104  
105 -Personalmanagement · Personalentwicklung · Gleichbehandlung · Diversität · Behinderung & Barrierefreiheit · Gesundheit · Arbeitsrecht
266 + <div style="font-size:12px;color:#666;line-height:1.45;">
267 + Presse &amp; Kommunikation · Publikationen · Drucksorten · Veranstaltungsmanagement · Open House · Festival
268 + </div>
269 + </div>
270 + <div style="padding:0 18px 18px 18px;">
271 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore Communication &amp; Events</span>
272 + </div>
273 + </section>
106 106  
107 -{{html}}
108 -<a href="#service-people-work" class="btn btn-default">Explore</a>
109 -{{/html}}
110 -)))
111 -)))
275 + <!-- 8 LEGAL -->
276 + <section style="
277 + display:flex;
278 + flex-direction:column;
279 + min-height:320px;
280 + border:1px solid #d9d9d9;
281 + border-left:6px solid #f0aa00;
282 + border-radius:12px;
283 + background:#fff;
284 + box-shadow:0 1px 3px rgba(0,0,0,.05);
285 + overflow:hidden;
286 + ">
287 + <div style="padding:18px 18px 14px 18px;flex:1;">
288 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">RIGHTS & RULES</div>
289 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">Legal, Data Protection &amp; Governance</h2>
290 + <p style="color:#666;margin:0 0 14px 0;">Legal questions, privacy, information rights and institutional rules.</p>
112 112  
113 -(((
114 -(% style="border:1px solid #d9d9d9;border-left:6px solid #38b76a;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
115 -(((
116 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
117 -4. IT & Digital Services
292 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
293 + <ul style="margin:0 0 14px 18px;padding:0;">
294 + <li>clarify a legal or contractual question</li>
295 + <li>deal with personal data or privacy</li>
296 + <li>understand an institutional rule or information-access requirement</li>
297 + </ul>
118 118  
119 -(% style="color:#666;margin-bottom:14px;" %)
120 -Accounts, systems, software, digital infrastructure and IT support.
299 + <div style="font-size:12px;color:#666;line-height:1.45;">
300 + Rechtsabteilung · Datenschutz · Informationsfreiheit · governance &amp; institutional rules
301 + </div>
302 + </div>
303 + <div style="padding:0 18px 18px 18px;">
304 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore Legal &amp; Governance</span>
305 + </div>
306 + </section>
121 121  
122 -**I need to…**
308 + <!-- 9 INTERNATIONAL -->
309 + <section style="
310 + display:flex;
311 + flex-direction:column;
312 + min-height:300px;
313 + border:1px solid #d9d9d9;
314 + border-left:6px solid #21b6d7;
315 + border-radius:12px;
316 + background:#fff;
317 + box-shadow:0 1px 3px rgba(0,0,0,.05);
318 + overflow:hidden;
319 + ">
320 + <div style="padding:18px 18px 14px 18px;flex:1;">
321 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">GO INTERNATIONAL</div>
322 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">International Office</h2>
323 + <p style="color:#666;margin:0 0 14px 0;">International mobility, exchange and international support.</p>
123 123  
124 -* access an account, system or digital service
125 -* solve an IT problem
126 -* plan or coordinate a digital / IT project
325 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
326 + <ul style="margin:0 0 14px 18px;padding:0;">
327 + <li>plan an international stay or exchange</li>
328 + <li>ask about mobility opportunities</li>
329 + <li>find support for an international context</li>
330 + </ul>
331 + </div>
332 + <div style="padding:0 18px 18px 18px;">
333 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore International Office</span>
334 + </div>
335 + </section>
127 127  
128 -**Includes**
337 + <!-- 10 LIBRARY -->
338 + <section style="
339 + display:flex;
340 + flex-direction:column;
341 + min-height:300px;
342 + border:1px solid #d9d9d9;
343 + border-left:6px solid #21b6d7;
344 + border-radius:12px;
345 + background:#fff;
346 + box-shadow:0 1px 3px rgba(0,0,0,.05);
347 + overflow:hidden;
348 + ">
349 + <div style="padding:18px 18px 14px 18px;flex:1;">
350 + <div style="font-size:12px;font-weight:700;letter-spacing:.07em;color:#66737d;margin-bottom:6px;">FIND & ACCESS</div>
351 + <h2 style="font-size:21px;line-height:1.25;margin:0 0 8px 0;">University Library</h2>
352 + <p style="color:#666;margin:0 0 14px 0;">Find, access and work with literature, media and library resources.</p>
129 129  
130 -Base · ITD-Projektkoordination · Zentraler Informatikdienst · digital tools & infrastructure
354 + <div style="font-weight:700;margin-bottom:6px;">I need to…</div>
355 + <ul style="margin:0 0 14px 18px;padding:0;">
356 + <li>find literature or other media</li>
357 + <li>access library resources</li>
358 + <li>get help with research and information discovery</li>
359 + </ul>
360 + </div>
361 + <div style="padding:0 18px 18px 18px;">
362 + <span class="btn btn-default btn-block disabled" aria-disabled="true">Explore University Library</span>
363 + </div>
364 + </section>
131 131  
132 -{{html}}
133 -<a href="#service-it-digital" class="btn btn-default">Explore</a>
134 -{{/html}}
135 -)))
136 -)))
366 +</div>
137 137  
138 -{{/container}}
139 -
140 -{{container layoutStyle="columns" justify="true"}}
141 -
142 -(((
143 -(% style="border:1px solid #d9d9d9;border-left:6px solid #38b76a;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
144 -(((
145 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
146 -5. Rooms, Buildings & Campus
147 -
148 -(% style="color:#666;margin-bottom:14px;" %)
149 -Rooms, buildings, facilities, campus use and operational support.
150 -
151 -**I need to…**
152 -
153 -* book or use a room
154 -* report a building, equipment or safety issue
155 -* find information about campus facilities or house rules
156 -
157 -**Includes**
158 -
159 -Liegenschaften · Raumkoordination · temporäre Raumvergabe · Seminarraum-Ausstattung · Ruheraum · Gebäudetechnik & Sicherheit · Hausordnung · Service & Betrieb
160 -
161 -{{html}}
162 -<a href="#service-rooms-campus" class="btn btn-default">Explore</a>
163 163  {{/html}}
164 -)))
165 -)))
166 166  
370 +(% style="margin-top:26px;" %)
167 167  (((
168 -(% style="border:1px solid #d9d9d9;border-left:6px solid #38b76a;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
169 -(((
170 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
171 -6. Purchasing, Finance & Logistics
172 -
173 -(% style="color:#666;margin-bottom:14px;" %)
174 -Buy, pay, budget, send, transport and move things.
175 -
176 -**I need to…**
177 -
178 -* purchase materials or services
179 -* clarify an invoice, budget or financial process
180 -* send, transport or move items
181 -
182 -**Includes**
183 -
184 -Beschaffung & Materialmanagement · Controlling · Finanzbuchhaltung · Ressourcenplanung · Post & Logistik · Post-Versand · Transporte · Übersiedlungen
185 -
186 -{{html}}
187 -<a href="#service-finance-logistics" class="btn btn-default">Explore</a>
188 -{{/html}}
189 -)))
190 -)))
191 -
192 -{{/container}}
193 -
194 -{{container layoutStyle="columns" justify="true"}}
195 -
196 -(((
197 -(% style="border:1px solid #d9d9d9;border-left:6px solid #e94b13;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
198 -(((
199 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
200 -7. Communication, Media & Events
201 -
202 -(% style="color:#666;margin-bottom:14px;" %)
203 -Communicate, publish, print, promote and organise events.
204 -
205 -**I need to…**
206 -
207 -* communicate or publicise something
208 -* produce a publication, flyer or printed material
209 -* organise or support an event
210 -
211 -**Includes**
212 -
213 -Presse & Kommunikation · Publikationen · Flyer / Drucksorten · Veranstaltungsmanagement · Open House · Angewandte Festival · Beflaggung
214 -
215 -{{html}}
216 -<a href="#service-communication-events" class="btn btn-default">Explore</a>
217 -{{/html}}
218 -)))
219 -)))
220 -
221 -(((
222 -(% style="border:1px solid #d9d9d9;border-left:6px solid #f0aa00;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:370px;padding:18px;" %)
223 -(((
224 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
225 -8. Legal, Data Protection & Governance
226 -
227 -(% style="color:#666;margin-bottom:14px;" %)
228 -Legal questions, privacy, information rights and institutional rules.
229 -
230 -**I need to…**
231 -
232 -* clarify a legal or contractual question
233 -* deal with personal data or privacy
234 -* understand an institutional rule or information-access requirement
235 -
236 -**Includes**
237 -
238 -Rechtsabteilung · Datenschutzbeauftragter · Informationsfreiheitsgesetz · governance & institutional rules
239 -
240 -{{html}}
241 -<a href="#service-legal-governance" class="btn btn-default">Explore</a>
242 -{{/html}}
243 -)))
244 -)))
245 -
246 -{{/container}}
247 -
248 -{{container layoutStyle="columns" justify="true"}}
249 -
250 -(((
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252 -(((
253 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
254 -9. International Office
255 -
256 -(% style="color:#666;margin-bottom:14px;" %)
257 -International mobility, exchange and international support.
258 -
259 -**I need to…**
260 -
261 -* plan an international stay or exchange
262 -* ask about mobility opportunities
263 -* find support for an international context
264 -
265 -**Includes**
266 -
267 -International Office services and mobility support
268 -
269 -{{html}}
270 -<a href="#service-international" class="btn btn-default">Explore</a>
271 -{{/html}}
272 -)))
273 -)))
274 -
275 -(((
276 -(% style="border:1px solid #d9d9d9;border-left:6px solid #21b6d7;border-radius:12px;background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.05);min-height:320px;padding:18px;" %)
277 -(((
278 -(% style="font-size:20px;font-weight:700;margin-bottom:4px;" %)
279 -10. University Library
280 -
281 -(% style="color:#666;margin-bottom:14px;" %)
282 -Find, access and work with literature, media and library resources.
283 -
284 -**I need to…**
285 -
286 -* find literature or other media
287 -* access library resources
288 -* get help with research and information discovery
289 -
290 -**Includes**
291 -
292 -Universitätsbibliothek and library services
293 -
294 -{{html}}
295 -<a href="#service-library" class="btn btn-default">Explore</a>
296 -{{/html}}
297 -)))
298 -)))
299 -
300 -{{/container}}
301 -
302 -(% style="margin:28px 0 8px 0;padding:14px 16px;background:#f7f7f7;border-radius:8px;" %)
303 -(((
304 -**A service may appear in more than one area.** This is intentional: the Navigator follows users' questions and tasks rather than forcing every topic into a single organisational box.
305 -)))
306 -
307 -= Service areas in detail =
308 -
309 -{{html}}<span id="service-art-research"></span>{{/html}}
310 -== 1. Art & Research Services ==
311 -
312 -**Typical questions**
313 -
314 -* How do I plan and organise an artistic or research project?
315 -* What do funders require?
316 -* How should I manage files, data, versions, metadata and collaboration?
317 -* What rights, ethics or data-protection issues do I need to consider?
318 -* Where and how should I publish, share, cite or preserve outputs?
319 -
320 -**Services & topics**
321 -
322 -* Forschungsprojekte / project planning
323 -* research funding & funder requirements
324 -* research data management and DMPs
325 -* research data and artistic outputs
326 -* copyright, rights and licences
327 -* data protection & ethics in research
328 -* file organisation, storage, backup and access
329 -* metadata, provenance, standards, vocabularies and identifiers
330 -* repositories and publication platforms
331 -* FAIR, CARE & Open Science
332 -* dissemination, citation, PIDs / DOI / ORCID
333 -* preservation and project handover
334 -
335 -[[Open the Art & Research Services Navigator>>https://xwiki.uni-ak.ac.at/bin/view/Service%20Navigator/Art%20%26%20Research%20Services%20Navigator/||class="btn btn-primary"]]
336 -
337 -----
338 -
339 -{{html}}<span id="service-study-teaching"></span>{{/html}}
340 -== 2. Study, Teaching & Curriculum ==
341 -
342 -**Typical questions**
343 -
344 -* I have a question about my studies or study administration.
345 -* I am teaching and need support with teaching quality or curricula.
346 -* I am working on / supervising a final project.
347 -* I need a student workspace or accessibility support for study.
348 -
349 -**Primary services & topics**
350 -
351 -* Studienangelegenheiten
352 -* Qualitätskultur Lehre und Curricularwerkstatt
353 -* Angewandte Abschlussarbeiten
354 -* Studierenden-Arbeitsraum = STAR
355 -* teaching and curriculum development
356 -* study-related accessibility / accommodations (cross-link to People, Equality, Health & Work)
357 -
358 -----
359 -
360 -{{html}}<span id="service-people-work"></span>{{/html}}
361 -== 3. People, Equality, Health & Work ==
362 -
363 -**Typical questions**
364 -
365 -* I have a question about my employment, contract, working conditions or labour law.
366 -* I experience discrimination or unequal treatment.
367 -* I need advice concerning equality, diversity or inclusion.
368 -* I have a disability or need accessibility / reasonable accommodations.
369 -* I need support concerning health, wellbeing or workplace health.
370 -* I am looking for staff development or HR support.
371 -
372 -**Primary services & topics**
373 -
374 -* Personalmanagement
375 -* Personalentwicklung
376 -* Gleichbehandlung / equal treatment
377 -* Gleichstellung / equal opportunities
378 -* Diversität / diversity & inclusion
379 -* anti-discrimination
380 -* Behinderung
381 -* Barrierefreiheit / accessibility
382 -* reasonable accommodations
383 -* Gesundheit / workplace health
384 -* psychosocial wellbeing
385 -* Arbeitsrecht / labour law
386 -* employment conditions and working arrangements
387 -
388 -**Important cross-links**
389 -
390 -* Student accessibility questions should also be discoverable through **Study, Teaching & Curriculum**.
391 -* General legal matters remain under **Legal, Data Protection & Governance**; employment-related legal questions start here.
392 -
393 -----
394 -
395 -{{html}}<span id="service-it-digital"></span>{{/html}}
396 -== 4. IT & Digital Services ==
397 -
398 -**Typical questions**
399 -
400 -* How do I access an account, system or digital service?
401 -* I have an IT problem.
402 -* I need software, infrastructure or technical support.
403 -* I am planning a digital / IT project.
404 -
405 -**Primary services & topics**
406 -
407 -* Base
408 -* ITD-Projektkoordination
409 -* Zentraler Informatikdienst
410 -* accounts and access
411 -* software and digital tools
412 -* digital infrastructure
413 -* IT project coordination
414 -* technical support
415 -
416 -----
417 -
418 -{{html}}<span id="service-rooms-campus"></span>{{/html}}
419 -== 5. Rooms, Buildings & Campus ==
420 -
421 -**Typical questions**
422 -
423 -* I need a room temporarily or for a specific activity.
424 -* Something in a room or building is not working.
425 -* I need information about campus facilities, safety or rules.
426 -* I need equipment or operational support for a space.
427 -
428 -**Primary services & topics**
429 -
430 -* Facility Management
431 -* Gebäudetechnik & Sicherheit
432 -* Liegenschaften
433 -* Liegenschaften- & Raumkoordination
434 -* Raumvergabe temporär
435 -* Seminarraum-Ausstattung
436 -* Ruheraum
437 -* Service & Betrieb
438 -* Hausordnung
439 -* Leitern
440 -* Diebstahl / reporting and campus-related support
441 -
442 -**Cross-links**
443 -
444 -* Event room requirements may also lead to **Communication, Media & Events**.
445 -* Moving equipment or furniture may also lead to **Purchasing, Finance & Logistics**.
446 -
447 -----
448 -
449 -{{html}}<span id="service-finance-logistics"></span>{{/html}}
450 -== 6. Purchasing, Finance & Logistics ==
451 -
452 -**Typical questions**
453 -
454 -* How do I buy materials, equipment or a service?
455 -* I have a question about an invoice, budget or financial process.
456 -* I need to send or receive something.
457 -* I need transport or an internal move.
458 -
459 -**Primary services & topics**
460 -
461 -* Beschaffung & Materialmanagement
462 -* Controlling
463 -* Finanzbuchhaltung
464 -* Ressourcenplanung
465 -* Post & Logistik
466 -* Post-Versand
467 -* Transporte
468 -* Übersiedlungen
469 -
470 -**Why these belong together**
471 -
472 -From a user's perspective these form one practical chain: //I need something → I procure it → I pay / account for it → it is delivered, sent, transported or moved.//
473 -
474 -----
475 -
476 -{{html}}<span id="service-communication-events"></span>{{/html}}
477 -== 7. Communication, Media & Events ==
478 -
479 -**Typical questions**
480 -
481 -* I need to communicate or publicise something.
482 -* I need a publication, flyer or printed material.
483 -* I am planning an event and need support.
484 -* I need help with public visibility or event communication.
485 -
486 -**Primary services & topics**
487 -
488 -* Presse & Kommunikation
489 -* Publikationen
490 -* Flyer / Drucksorten kleinformatig
491 -* Veranstaltungsmanagement
492 -* Open House
493 -* Angewandte Festival
494 -* Beflaggung
495 -
496 -**Cross-links**
497 -
498 -* Rooms and building logistics for events → **Rooms, Buildings & Campus**
499 -* Transport, procurement and deliveries → **Purchasing, Finance & Logistics**
500 -* Research dissemination → **Art & Research Services**
501 -
502 -----
503 -
504 -{{html}}<span id="service-legal-governance"></span>{{/html}}
505 -== 8. Legal, Data Protection & Governance ==
506 -
507 -**Typical questions**
508 -
509 -* I need legal advice or a legal review.
510 -* I work with personal data or have a privacy question.
511 -* I need to understand an institutional rule or legal obligation.
512 -* I have a question about information access or transparency.
513 -
514 -**Primary services & topics**
515 -
516 -* Rechtsabteilung
517 -* Datenschutzbeauftragter
518 -* Informationsfreiheitsgesetz
519 -* general legal questions
520 -* data protection / privacy
521 -* institutional rules and governance
522 -
523 -**Cross-links**
524 -
525 -* Arbeitsrecht starts under **People, Equality, Health & Work**.
526 -* Research-specific copyright, licensing, ethics and data protection are also discoverable through **Art & Research Services**.
527 -
528 -----
529 -
530 -{{html}}<span id="service-international"></span>{{/html}}
531 -== 9. International Office ==
532 -
533 -**Typical questions**
534 -
535 -* I am planning an international stay or mobility.
536 -* I have a question about exchange opportunities.
537 -* I need support for an international context.
538 -
539 -**Primary services & topics**
540 -
541 -* International Office
542 -* mobility
543 -* exchange
544 -* international support
545 -
546 -This remains a separate service area because its user needs and expertise are distinct from the other clusters.
547 -
548 -----
549 -
550 -{{html}}<span id="service-library"></span>{{/html}}
551 -== 10. University Library ==
552 -
553 -**Typical questions**
554 -
555 -* I need literature, media or other information resources.
556 -* I need access to library materials.
557 -* I need support with searching and information discovery.
558 -
559 -**Primary services & topics**
560 -
561 -* Universitätsbibliothek
562 -* literature and media
563 -* library access
564 -* information discovery
565 -* library support
566 -
567 -This remains a separate service area because library services form their own coherent user journey and are not an organisational extension of the International Office or Art & Research Services.
568 -
569 -----
570 -
571 -(% style="margin-top:28px;" %)
572 -(((
573 573  {{info title="Not sure where to start?"}}
574 -Use the search at the top of the page or choose the card that best matches what you are trying to do. The Navigator may point to the same institutional service from several places when this improves findability.
373 +Use the search at the top of the page or choose the card that best matches what you are trying to do. A service may deliberately appear in more than one area when this makes it easier to find.
575 575  {{/info}}
576 576  )))
577 577